1. Before using the Zoom Control Device, make sure to update your Zoom app to the latest version as shown below.


2. Second, check your Zoom Keyboard Shortcut settings to make sure the start/stop video, mute/unmute audio, show/hide participants panel, and raise/lower hand are all checked. (Click the photo below to watch)

3. That's it! You're now ready to plug your Zoom Control Device to your computers USB port and start using device with your Zoom class or meeting.
Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device
Hi Amy, the remote control does not currently support iOS (iPad, iPhone), Android, Fire Tablets, etc., due to the limited ‘keyboard shortcuts’ for these devices until Zoom does an update.
I have an Apple pro 2 generation, 14.9 software.Would this work for me?